At Macarne, we value the privacy of our customers and users. We comply with all applicable data protection laws and regulations, including the European Union's General Data Protection Regulation (GDPR). The GDPR provides individuals within the EU more transparency regarding how their personal data is processed and grants them specific rights to their data. You can learn more about GDPR by visiting the European Commission's website at www.europa.eu/dataprotection.

Below is a breakdown of the types of personal data we collect, where it originates, and why we process it:

• Type of Data: Information about internet traffic or communication data sent through our network, such as IP addresses, timestamps, and usage statistics.
  Source: Our network and service infrastructure.
  Purpose: To ensure service delivery, monitoring, and troubleshooting.
• Type of Data: Basic information of corporate representatives, such as names and contact details.
  Source: OProvided by our clients or partners.
  Purpose: For business communication, customer service, and contract management.
• Type of Data: Marketing-related personal data, including names and contact details of interested parties.
  Source: Direct contact, event registrations, or inquiries.
  Purpose: To send relevant information about Macarne's services.
• Type of Data: Cookies and similar technologies on our website that collect browsing data.
  Source: Website users.
  Purpose: To improve user experience and analyze website traffic.

Please refer to our Cookie Policy for further details.

We retain personal data only for as long as it is needed to fulfill the purposes for which it was collected, in line with GDPR principles. For example, network data is kept for the duration of service delivery, while personal information related to corporate representatives is retained until we are notified of changes or until our business relationship ends. Marketing data is retained until you unsubscribe or request deletion.

We may share personal data in the following circumstances:

• With other operators or carriers: For the purpose of ensuring seamless service delivery across networks.
• Within the Macarne group: When necessary, and in compliance with applicable laws, we may share data between group companies.
• With third-party service providers: We work with subcontractors for IT infrastructure, customer support, marketing, and other essential business functions. We ensure that all third-party providers comply with data protection laws and act in accordance with this Privacy Policy.
• In response to legal requirements: We may disclose personal data when required by law or in response to a lawful request by authorities or in connection with legal proceedings.

Where necessary, we may transfer data outside the EU. When doing so, we ensure appropriate safeguards are in place, such as the European Commission’s standard contractual clauses or an adequacy decision.

Protecting your personal data is a top priority for us. Macarne implements security measures to prevent unauthorized access to or misuse of personal information. Our security practices cover our entire organization, including our networks, systems, and buildings. We regularly review and update our security protocols to address evolving risks and ensure compliance with relevant regulations.

Under GDPR, you have the following rights:

• Right to Access: Request information about the personal data we hold about you.
• Right to Erasure: Request deletion of your personal data from our systems.
• Right to Object: Object to how we process your personal data.
• Right to Revoke Consent: Withdraw any consent you previously provided for us to process your data.
• Right to Portability: Request a transfer of your data to another service provider.
• Right to Rectification: Request corrections to inaccurate or incomplete data.

To exercise any of these rights, please contact us at the address provided below. We may require proof of identity before processing your request. If you would like to opt out of marketing communications, you can easily do so by clicking the "unsubscribe" link at the bottom of any marketing email. For further information on your rights, visit https://ec.europa.eu/info/law/law-topic/data-protection/reform/rights-citizens_en.

If you have any questions about this Privacy Policy or would like to exercise your data protection rights, please contact our Data Protection Officer (DPO):